With public liability insurance premiums increasing by up to 60% since 2019, small businesses, entertainment venues, and community organisations across Australia are facing severe affordability pressures. To address these challenges, the Insurance Council of Australia (ICA) released a pivotal white paper: A Sustainable Public Liability Insurance Market in Australia: The Case for Civil Liability Reform.

We invite you to join us and listen to Alexandra Hordern from Insurance Council of Australia review this landmark report, analyze its recommendations, and explore what these legislative shifts mean for our sector.

Alexandra joined the Insurance Council of Australia in January 2023 in the role of General Manager, Regulatory Policy, and moved into the role of General Manager, Regulatory and Consumer Policy in August 2023. Prior to that, Alexandra held the role of Director, Policy and Advocacy at the Australian Small Business and Family Enterprise Ombudsman.

Alexandra is responsible for developing and implementing the ICA’s regulatory and consumer policy agenda including liaising with sector regulators ASIC and APRA, dispute resolution body AFCA, and working with stakeholders through the Business Advisory Council, the Consumer Advisory Council, and the Indigenous Advisory Council, to solve problems related to insurance for consumers and businesses.

Alexandra has worked in advocacy bodies, the federal government, federal politics, and the university sector, focusing on policy and advice to deliver better outcomes for consumers, small business owners, and communities. She holds a BA (Hons) and a Juris Doctor from the Australian National University.